Kansas City, Missouri

Brand Manager (CPG Food Experience)

SHS is looking for a Brand Manager in Kansas City. The Brand Manager is the day-to-day team contact with clients and is also the key contact for others in the agency when dealing with the client’s business. The Brand Manager is responsible for learning the client’s business and educating the team on what makes the client successful. The Brand Manager is successful when the client relationship is strong and the team supporting the client is equally strong. The Brand Manager understands and fully utilizes all established SHS processes in accomplishing the projects under her or his direction. The Brand Manager has strong written, verbal and presentation skills, and is impeccable when it comes to organization and attention to detail.


  • Maintain and build client relationships on day-to-day levels
  • Collaborate with creative team members for design and thought leadership
  • Collaborate with project managers on production timelines and project details
  • Share client feedback and utilize all pertinent agency functions to develop solutions to feedback
  • Proactively bring client solutions/thinking to forward client business
  • Be a go-to agency partner for the client — a vital part of their team


  • Possess superior knowledge and understanding of client’s business
  • Understand the food value chain industry competitive environment


  • Communicate with the client and team in an efficient, effective and collaborative manner
  • Review work based on proper product mentions, client mandatories, brand standards, production specs, legal requirements or other details
  • Be the point person for questions on strategy, billing, project status and any and all details important to the team and to the client
  • Possess impeccable attention to detail and organizational skills


  • Three to five years of experience in account/brand management in an agency setting
  • Bachelor’s degree required; marketing preferred
  • CPG and/or food production experience needed

Strength of the ideal candidate

  • The ability to learn quickly is key
  • Attention to detail and organization must be impeccable
  • Must be a good verbal communicator and presenter
  • Must be positive, proactive, professional and polished
  • Must be an excellent listener and a solid business writer
  • Must be cool, calm, collected and collaborative
  • Plays well with others and is wickedly smart
  • Enjoys a fast-paced creative environment

HR Stuff

  • Salary commensurate with experience; 401k plan with employer matching
  • Great health insurance plans, wellness incentives and many other fun perks
  • SHS is an equal opportunity employer, of course

Company Description

SHS specializes in borderless ideas for brands that want to stand out from the flock. The agency utilizes collaborative, multidiscipline teams versus a traditional agency departmental structure to generate integrated ideas. Focus areas include food, aerospace and marketing to men. The agency’s creative work has been recognized by Communication Arts, The One Show, Archive and The National Addys. Current clients include Blue Cross and Blue Shield of Kansas City, Cargill, Merial Animal Health, SONIC Drive-Ins and Pratt & Whitney. The agency has full-service offices in Kansas City and Wichita.

In 2013, SHS was named Small Agency of the Year-Midwest by AdAge and our work has been recognized by Communication Arts, The One Show, the National Addys, Print Magazine, the Business Marketing Association, and the National Agricultural Marketers Association.

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— 01.18.18 —

Sullivan Higdon & Sink Starts 2018 with a Bang, Promoting Seven