Kansas City, Missouri

Senior Dairy Brand Manager

Job Description

The Senior Dairy Brand Manager is excellent at developing and maintaining great client relationships while having courageous conversations. This person knows the dairy industry and the client’s brands inside and out, and provides insight into the client’s business to other team members. The Senior Dairy Brand Manager serves as the primary client contact for specific team and project issues and delegates to other team members as needed. The Senior Dairy Brand Manager is responsible for knowing the client’s business and educating the team on what makes them successful. This person is also responsible for managing both client and team profitability. The Senior Dairy Brand Manager is responsible for leading the team while developing and guiding them.



  • Maintains solid client relationships on strategic and day-to-day levels
  • Leads brand and project strategy development with the brand strategist and assists team as necessary in developing individual plans
  • Provides input and guidance to the creative team members for copy, design and dairy industry knowledge leadership
  • Leads project managers on production timelines and details
  • Shares client feedback and utilizes all pertinent agency functions to develop solutions to feedback
  • Proactively brings creative solutions and critical thinking to the client’s business


  • Maintains superior knowledge and understanding of the dairy industry, the client’s products, positioning, and communication objectives
  • Understands and remains current with the animal health industry competitive environment, including positioning and marketing programs of competitors
  • Has solid strategic planning experience and confidence in developing and leading those efforts


  • Communicates with the client and team in an efficient, effective and collaborative manner while having courageous conversations, as necessary
  • Leads the team and client to create the most unsheeplike work possible
  • Is the point-person for the client’s dairy brands, projects, billing and any and all details important to the team and to the client
  • Reviews work based on strategic imperatives, competitive environment, audience, product information, client mandatories, brand standards, production specs and legal and regulatory requirements

Requirements of the Senior Dairy Brand Manager:

  • Has a Bachelor’s Degree in Marketing, Business, Animal Science, Biology, Advertising or Communications
  • Has seven to ten years of advertising agency experience or related experience in the Dairy Industry, Animal Health or Veterinary Pharmaceuticals
  • Past experience working with pharmaceuticals and the technical information required in communication is preferred
  • Five to seven years of experience in supervising and successfully developing others is preferred
  • Is proficient in PowerPoint and Excel
  • Must be an excellent verbal communicator, presenter and solid business writer
  • Enjoys a fast-paced, creative environment
  • Must have superior attention to detail and excellent organizational skills
  • Must be positive, proactive, professional and polished
  • Possesses impeccable attention to detail and organization
  • Plays well with others and is wickedly smart
  • Must be cool, calm, collected and collaborative

HR Stuff:

  • Salary commensurate with experience; 401k plan with employer matching
  • Great health insurance plans, wellness incentives and many other fun perks
  • SHS is an equal opportunity employer, of course

This position is located in our Kansas City office and will include travel (20 – 30%).

If interested, please submit a cover letter, resume and your desired annual salary range.

Sullivan Higdon and Sink is an Equal Opportunity Employer.

— 06.16.17 —

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